Return & Exchange
Returning or exchanging items bought online
We hope you love what you ordered. But in case you do not we will send you a new replacement, or issue you a refund. You have got 30 days from when you receive your order to have your items sent back to us for an exchange or refund.
Refund method and timing
With a few exceptions, we will reimburse you for returned items in the same way you paid for them. If you prefer, you can make an exchange for the same item.
Refunds will be credited to the payment method used to place the order. Please note that the refund time frame may vary depending on the payment method and processing times between payment providers:
- CREDIT CARD: Our bank will credit your account within 10 working days of receipt of your items
- PAYPAL: Your refund will be visible in your PayPal account within 24 hours of your refund email being sent
Our Policy
Items should be returned new, unused and with all tags still attached. Returns that are damaged, marked or altered will not be accepted and will be sent back to the customer.
Late Returns
Your return should be sent back to us within 30 days. Returns received outside of this timeframe will only be accepted at our discretion.
Technology
Technology products must be returned in the original packaging.
Colors
We make every effort to display the colors of our products as accurately as possible. However, as computer monitors, tablets and mobile devices may vary, we can’t guarantee that your screen’s display of a color will be completely accurate.
Repeat Returns
We offer a flexible returns policy to make your online shopping experience even easier. We do monitor the number of returns made by customers, and continued returns will be flagged and may, at our discretion, lead to the closure of your account or future orders being refused.
